The article discusses the insights and leadership lessons of Jacinda Ardern, the former Prime Minister of New Zealand, who navigated her country through multiple crises during her tenure from 2017 to 2023. It highlights the importance of crisis management skills for leaders today, especially in the context of ongoing geopolitical and economic uncertainties. The conversation emphasizes the need for effective decision-making with limited information, collaboration with diverse experts, and clear communication amidst disagreement, all within a framework of resilience and managing burnout.
Crisis management has become an essential skill for leaders in today’s volatile environment, where continuous uncertainty and rapid changes are the norm.
Jacinda Ardern's experiences provide critical insights on decision-making, expert collaboration, communication, and managing personal and collective burnout in times of crisis.
The era we are in demands leaders to embrace perpetual crisis management, focusing on resilience, adaptability, and effective communication to navigate through challenges.
Leaders must accept the lack of smooth sailing and learn to make cautious yet decisive moves, even when information is limited.
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