Migrants entitled to benefits received erroneous letters stating their financial support would be terminated, as flaws in the system led to confusion over expiry dates.
Officials noted that the DWP's automatic notification system mislinked BRP expiry dates to benefit terminations, which wrongly alarmed migrants reliant on support.
Minister Andrew Western expressed regret over the distress caused by these mistaken benefit termination letters, highlighting ongoing work to rectify the notification process.
DWP is currently suppressing erroneous termination letters and working on identifying affected individuals to ensure their immigration statuses are accurately reflected.
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