Tens of thousands of pensioners may not receive their Winter Fuel Payments this year due to a substantial backlog in Pension Credit claims, totaling around 90,000 unprocessed claims.
Gary Jameson shared his frustration, noting that despite applying well in advance, he has yet to receive a decision on his Pension Credit claim, which is impacting his finances.
The DWP is struggling with a surge in applications for Pension Credit since Winter Fuel Payments were linked to it, processing only 9,000 claims per week.
An MP inquiry will investigate the repercussions of Winter Fuel Payment changes on pensioner poverty, amidst increasing delays and significant application numbers.
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