""I think a lot of patients come in with mistrust of doctors and nurses, so they build trust with service workers because they feel like they're one of us.""
""I was just eager to have an income so I could support myself. I wanted to take care of myself.""
Shay Taylor-Allen worked as a janitor at Yale New Haven Hospital for nearly ten years before matching into an anesthesiology residency there. Born in the hospital, she grew up in New Haven and faced challenges in pursuing higher education due to a lack of guidance. Despite these obstacles, she found fulfillment in her janitorial role, connecting with patients and building trust. Her journey reflects resilience and determination in achieving her medical career aspirations.
Read at The Washington Post
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