The Department of Transportation is suing Southwest Airlines for allegedly delaying flights between Chicago and Oakland, and Baltimore and Cleveland, claiming they are chronically delayed.
According to the DOT, "Airlines that advertise their flights at a certain time but chronically delay them deceive customers and impede on fair competition."
Southwest Airlines has stated that they have operated over 20 million flights since the DOT's policy in 2009 without any other violations of chronic delays.
The DOT is seeking "maximum civil penalties" against Southwest Airlines, indicating serious implications for the airline’s operations and trustworthiness.
#southwest-airlines #department-of-transportation #chronic-delays #flight-disruptions #civil-penalties
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