"On Wednesday, a little after noon ET, customers around the country began taking to social media to report that they had lost Verizon service on their phones. Calls and texts could not be made or received, and internet access was nonexistent. Many iPhone owners on Verizon's network saw the "SOS" icon in their menu bar, meaning no network was available, and any communication was limited to satellite connectivity."
"Over the course of a few hours, Verizon posted several social media messages saying it was aware of the issue and had teams working on the ground to fix it. But it wasn't until around 10 p.m. ET that Verizon said the issue had been fixed. "The outage has been resolved," Version said in a post on X. "If customers are still having an issue, we encourage them to restart their devices to reconnect to the network.""
Customers nationwide lost Verizon mobile service beginning a little after noon ET, leaving calls, texts, and internet unusable. Many iPhone users saw an "SOS" icon indicating no network and could only access satellite communications. Verizon posted multiple social updates over several hours and dispatched teams to address the problem. Service was reported restored around 10 p.m. ET, and Verizon advised customers to restart devices if issues persisted. Verizon has not disclosed the underlying cause of the multi-hour outage, and requests for comment about the cause remain pending.
Read at Fast Company
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