#customer-impact

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#accounting

Bench shuts down, leaving thousands of businesses without access to accounting and tax docs | TechCrunch

Bench, a Canada-based accounting startup, has unexpectedly shut down, leaving thousands of businesses without access to their financial data.

How Bench's bankruptcy caused accounting chaos

Organizations must monitor critical data closely to avoid disruptions observed in the Bench Accounting shutdown.

Bench shuts down, leaving thousands of businesses without access to accounting and tax docs | TechCrunch

Bench, a Canada-based accounting startup, has unexpectedly shut down, leaving thousands of businesses without access to their financial data.

How Bench's bankruptcy caused accounting chaos

Organizations must monitor critical data closely to avoid disruptions observed in the Bench Accounting shutdown.
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#pgampe

Monthly bill relief comes into view for PG&E customers finally

PG&E customers will experience a slight increase in monthly bills starting January 2025, but a significant reversal from recent drastic increases.

California regulators approve PG&E's 5th rate hike of 2024

PG&E rates are increasing again, marking the fifth increase in 2024 to cover vegetation management costs amid customer dissatisfaction.

Monthly bill relief comes into view for PG&E customers finally

PG&E customers will experience a slight increase in monthly bills starting January 2025, but a significant reversal from recent drastic increases.

California regulators approve PG&E's 5th rate hike of 2024

PG&E rates are increasing again, marking the fifth increase in 2024 to cover vegetation management costs amid customer dissatisfaction.
morepgampe

Verizon is once again raising its fees

Verizon is increasing its Administrative and Telco Recovery Charge by $0.20 per line, impacting customers and raising questions about fee transparency.
#regulation

Coventry Building Society 780m Co-op Bank takeover deal to go ahead - London Business News | Londonlovesbusiness.com

Coventry Building Society's £780 million takeover of Co-op Bank is approved and set for January 2025, creating significant new customer access.

Thames Water warns 16 million customers they could see a 44% surge in bills

Thames Water proposes significant investments of £1.1 billion, possibly rising to £1.9 billion, which could lead to customers facing a 44% bill increase.

Coventry Building Society 780m Co-op Bank takeover deal to go ahead - London Business News | Londonlovesbusiness.com

Coventry Building Society's £780 million takeover of Co-op Bank is approved and set for January 2025, creating significant new customer access.

Thames Water warns 16 million customers they could see a 44% surge in bills

Thames Water proposes significant investments of £1.1 billion, possibly rising to £1.9 billion, which could lead to customers facing a 44% bill increase.
moreregulation

Verizon stumbles on the East Coast, cuts off night owls

Verizon FiOS experienced a major outage affecting over 40,000 customers on the East Coast, primarily in Washington DC and Philadelphia.
#transport-for-london

TfL photocards still unavailable after cyber attack

TfL's Oyster photocards remain unavailable due to a cyberattack, affecting thousands of users and causing significant travel disruptions.

TfL sends letters to 5,000 cyber attack customers whose details were hacked

TfL is addressing a cyber attack affecting 5,000 customers, with personal and banking details potentially compromised.

TfL photocards still unavailable after cyber attack

TfL's Oyster photocards remain unavailable due to a cyberattack, affecting thousands of users and causing significant travel disruptions.

TfL sends letters to 5,000 cyber attack customers whose details were hacked

TfL is addressing a cyber attack affecting 5,000 customers, with personal and banking details potentially compromised.
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Rackspace systems hit by zero-day exploit of third-party app

Rackspace experienced a security incident due to a zero-day vulnerability in a third-party application, affecting its internal monitoring systems.

New Crisis for Inter-City Customers As Megabus Goes Bust - Streetsblog USA

Megabus's service cancellations due to bankruptcy have left many passengers stranded and searching for alternative transportation options.

Bay Area bars bear the brunt of DirectTV-Disney dispute for 49ers game

DirecTV's ongoing dispute with Disney led to a blackout of Monday Night Football, leaving many fans and businesses scrambling for alternatives.

Laya Healthcare to hike average price of insurance cover 6.5pc

Laya Healthcare's price hike reflects rising medical care costs, impacting 700,000 customers starting October 1st.

India bank banned from opening new accounts over IT risks

The Reserve Bank of India has banned Kotak Mahindra Bank from acquiring new customers due to serious deficiencies in IT management.

Part of London Overground and Underground to close for six days due to railway upgrade works

Engineers are undertaking a £2 million upgrade to a railway in north London impacting journeys for six days, aiming to enhance reliability and prevent future disruptions.
#cyberattack

US car dealerships reeling from massive cyberattack: 3 things customers should know

A cyberattack by the BlackSuit ransomware gang on CDK Global has caused chaos for American car dealerships, affecting business operations and customer transactions.

US car dealerships are recovering from massive cyberattack: 3 things you should know

Customers may experience delays in car purchases and registration due to a cyberattack on CDK Global, affecting over half of US car dealerships.

US car dealerships reeling from massive cyberattack: 3 things customers should know

A cyberattack by the BlackSuit ransomware gang on CDK Global has caused chaos for American car dealerships, affecting business operations and customer transactions.

US car dealerships are recovering from massive cyberattack: 3 things you should know

Customers may experience delays in car purchases and registration due to a cyberattack on CDK Global, affecting over half of US car dealerships.
morecyberattack
#ransomware-attack

Patelco Credit Union 'serious' security breach leaves customers without banking access for days: Here's the latest update

A ransomware attack on Patelco Credit Union led to the suspension of online banking and mobile app services, impacting nearly half a million customers.

Patelco credit union experiences ransomware attack, unable to conduct some transactions

Patelco Credit Union experiences ransomware attack impacting half a million customers with limited online banking services and balance inquiries unavailable.

Patelco Credit Union 'serious' security breach leaves customers without banking access for days: Here's the latest update

A ransomware attack on Patelco Credit Union led to the suspension of online banking and mobile app services, impacting nearly half a million customers.

Patelco credit union experiences ransomware attack, unable to conduct some transactions

Patelco Credit Union experiences ransomware attack impacting half a million customers with limited online banking services and balance inquiries unavailable.
moreransomware-attack
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