Veterans Affairs reduces claims backlog at record rate
Briefly

The Veterans Affairs Department has processed a record 2,524,115 veteran disability compensation and pension claims during fiscal 2025, surpassing the previous year's record. The backlog has decreased by over 37% since the Trump administration began. Improvements in processing times, which have increased by 17.8%, coincide with a 10% rise in claim receipts. Modernization and automation technologies have been implemented, significantly aiding in the claims processing speed and efficiency. The agency’s Express 30 Claims Pilot program expedites specific types of disability claims using automated decision support.
The Veterans Affairs Department has processed a record 2,524,115 veteran disability compensation and pension claims in fiscal 2025, surpassing last year's 2.51 million claims. This achievement demonstrates significant progress in addressing the veterans' claims backlog, which has decreased by over 37% since the beginning of the Trump administration.
Processing times for veteran disability claims improved by 17.8% during the second Trump administration, even with a 10% increase in claim receipts. This efficiency is attributed to the adoption of modernization and automation technologies within the Veterans Benefits Administration.
Read at Nextgov.com
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