Designing for emotional residue over functional outcomes
Briefly

OpenAI is advancing artificial intelligence to create an AI software engineer that performs tasks typical of human developers, transforming software engineering with minimal human involvement. As functionality becomes increasingly commoditized, what distinguishes a product is its emotional residue—the lasting impression it leaves behind. This emotional element reflects care and understanding, influencing user feelings and memories. In a future dominated by automated code generation, fostering emotional connections may become the central strategy for engaging users and ensuring repeat interactions, highlighting the importance of human-centric design in technology.
Emotional residue is what remains after the interaction ends. It's the quiet impression a product leaves behind - the subtle signal that this was made with care.
When execution becomes infinite, it stops being a differentiator. Functionality becomes a commodity.
Read at Medium
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