During a recent earnings call, EA's CEO Andrew Wilson commented on the underwhelming performance of Dragon Age: The Veilguard, which only attracted 1.5 million players. This was about half of EA's expectations for the title. Wilson attributed the game's sales struggles to its lack of live-service components, suggesting it failed to engage a broader audience in a competitive market. The game’s long and tumultuous development cycle and its focus on single-player narrative have raised concerns among BioWare fans regarding future projects, including the upcoming Mass Effect 5.
Wilson's view reflects a disconnect from fans' desires, suggesting Dragon Age would have performed better if it incorporated live-service elements, despite its strong narrative quality.
The lengthy development and shifting focus during production likely dampened the game's potential, suggesting that a return to strong storytelling is needed in future projects.
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