These Are the Best (and Worst) Airlines in the World, According to a New 2025 Ranking

"Travel should be fun from start to finish, but sometimes, the journey getting to that long-awaited vacation can come with a few bumps. And we're not only talking about the turbulence. Sometimes, the airline you pick can make or break your getaway. And AirHelp, an organization specializing in air passenger rights, knows which ones will work in your favor. AirHelp announced the results of its annual AirHelp Score report, which ranks airlines worldwide on performance and passenger experience."

"To calculate the airlines' scores, the team at AirHelp combined several data sources, including their on-time performance (meaning an airline's arrival and departure statistics and how often they are on time, late, or early) and claim processing (meaning how efficiently airlines handle claims, including how likely they are to pay out compensation for lost luggage and other disruptions). AirHelp also asked passengers about their most recent experiences, which included thousands of responses from travelers across 54 countries, each rating the airline "food, comfort, and crew.""

AirHelp's AirHelp Score ranks airlines worldwide by combining on-time performance, claim-processing efficiency, and passenger survey ratings from travelers in 54 countries. The scoring uses arrival and departure statistics to measure timeliness and assesses how likely airlines are to pay compensation for disruptions and lost luggage. Qatar Airways achieved the top score at 8.16 out of 10. Etihad Airways scored 8.07 and Virgin Atlantic scored 8.03 after substantial rises in the rankings. The top ten also included Qantas, KM Malta Airlines, Aeromexico, Oman Air, Saudia, Brussels Airlines, and LOT Polish Airlines. No U.S.-based carriers reached the top ten.

Read at Travel + Leisure