fromFortune
2 days agoStarbucks quietly retired its AI agent just months after deployment after it hallucinated coffee shop inventories and slowed down baristas | Fortune
"It started off not particularly accurate and got less accurate over time," Addison said. Starbucks sent Fortune a handful of barista responses to the automated counting tool expressing that it improved inventory processes and the interface to view inventories. "Thanks for discontinuing Automatic Counting! The thought behind it was great, but the execution was proving difficult," one comment read.
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