Amex's B2B servicing model: Hand-holding through the messy middle of digitization - Tearsheet
American Express smooths business transitions from checks to digital by using a servicing model to deploy virtual cards, APIs, faster rails, and generative AI.
It's the battle of the airport lounges in Miami - and the fight focuses on food
American Express is enhancing food and beverage options at Centurion Lounges with items from James Beard-winning chefs to elevate the traveler experience significantly.
AmEx execs were asked about the upcoming Platinum card changes and crowding concerns at lounges - here's what they said
Given the previous conversations that we had about the timing of the platinum fee increase, it's only sometime in the new year, in 2026, that you should see that inflection point and a bit more acceleration.
Amex's Gen Z and millennial cardholders are bucking industrywide trends, CEO says
Gen Z and millennial American Express cardholders demonstrate better fiscal responsibility than older generations despite studies showing high credit card debt levels.