CEOs are struggling to find their footing these days. Their role seemed clearer during Covid, when many executives rose to the challenge of becoming inspirational figures. They led their businesses while guiding their employees through a challenging shared experience. That was the case as well for many U.S. CEOs in 2020 when George Floyd's murder shocked the nation, and employees looked to their leaders for guidance and assurance.
Unpredictable. That is the defining condition of the world today. Leaders, especially CEOs, are grappling with the hard truth that the models, forecasts, and strategic assumptions they once relied on no longer apply. Today's most urgent leadership challenges are fast-changing, interconnected, and largely shaped by human behavior.
I was on stage at the New York Comedy Club, about to deliver my first five-minute stand-up set in America. I'd memorized and rehearsed and memorized every word. After I delivered my first joke, my mind went completely blank. Nothing. For 30 excruciating seconds, I stood frozen like a deer in headlights. When I looked down at my palm for my SOS backup notes, all I saw was a giant smudge mark. My nervous, sweaty hands totally smeared the ink.
