Healthcare
fromMedium
1 day agoThe trust gap in healthcare AI isn't about the AI
Trust in healthcare AI is established in the first 30 seconds of interaction, not through model improvements.
It was a gray winter afternoon early in my career when my client-let's call him Dan-stormed into my office, visibly angry. "I lost my f-ing job again because I told my boss the project sucked," he said. Dan was relatively new to therapy and known for reacting impulsively in social and work settings, often to his own detriment. My instinct kicked in: help him see what he could have done differently.