#customer-ownership

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#ai-agents #platform-disintermediation #amazon-perplexity-lawsuit #direct-to-consumer #author-audience
Artificial intelligence
fromThe Verge
1 week ago

The DoorDash problem and the great AI browser fight

AI agents interposing between users and service platforms can commodify providers, bypassing reviews, ads, loyalty programs, and ancillary revenue tied to direct user engagement.
Books
fromNextbigideaclub
1 month ago

Stop Sending All Your Readers to Amazon

Selling directly to readers and owning customer relationships builds loyal audiences and long-term author careers more effectively than relying solely on retailers or algorithms.
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