When to tip your Uber driver, according to CEO Dara Khosrowshahi
Khosrowshahi stated that "Tipping is entirely optional," advising customers to tip only if they feel they received exceptional service during their ride.
Lyft fined for duping would-be drivers over potential pay
In a lawsuit, the U.S. Department of Justice and FTC allege that Lyft inflated driver pay claims, misrepresenting earnings to attract drivers, with only 20% earning as much.