#email-triage

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Digital life
fromDigiday
3 days ago

A day in the life of Stephanie Wu: How Eater's EIC uses Slack reminders, a color-coded calendar and Google Docs to stay atop her to-do list

Stephanie Wu maintains Inbox Zero and high productivity through disciplined daily email triage, a massive Google Doc to-do list, Slack reminders, and a color-coded calendar.
Data science
fromInfoWorld
4 months ago

Using AI-powered email classification to accelerate help desk responses

AI can automate email triage to improve efficiency and customer satisfaction.
Manual email triage is slow, inconsistent, and error-prone.
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