Artificial intelligence
fromFast Company
7 hours agoThe latest Gallup poll reveals these 3 findings on AI in the American workplace
More American workers are using AI in their jobs, but many remain skeptical about its impact on job security.
"The human touch remains irreplaceable in many interactions, and organizations must balance technology with human empathy and understanding," said Kathy Ross, Gartner's senior director of customer service and support analysis.