Western Union is six months into a migration of 900 to 1,200 applications that run across a 3,900-core server fleet. The decision to move came during a period of re-invention at Western Union, a 175-year-old company that is currently working to become more customer-focused and therefore is open to new suppliers to help reach that goal.
Red Hat AI Enterprise provides a foundation for modern AI workloads, including AI life-cycle management, high-performance inference at scale, agentic AI innovation, integrated observability and performance modeling, and trustworthy AI and continuous evaluation. Tools are provided for dynamic resource scaling, monitoring, and security.
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This new reality is forcing organizations to undertake careful assessments before making platform decisions for AI. The days when IT leaders could simply sign off on wholesale cloud migrations, confident it was always the most strategic choice, are over. In the age of AI, the optimal approach is usually hybrid. Having openly championed this hybrid path even when it was unpopular, I welcome the growing acceptance of these ideas among decision-makers and industry analysts.