We woke up in the morning around 7.30am and our blinds were closed. It was just as my husband was about to go outside and drop our son to school. We just opened the door and the car wasn't there. To be honest with you, it was a total moment of panic. My husband was literally so shocked he was holding onto his heart.
As a family-run business we look after our staff - they stay with us for years and years and years. It's very important for customers when they come in, they want to see faces that they have seen before and that's worked in our favour as well.