#it-troubleshooting

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Healthcare
fromtheregister
5 days ago

Under-trained techie didn't claim overtime for mistakenly failing to phone it in

A new PC deployment failed when clinic computers lacked internet access, revealing missing network configuration despite initial smooth setup.
fromTheregister
2 months ago

Server crashes traced to one very literal knee-jerk reaction

It was the time of Novell networks, RG58 cables, and bulky tower PCs. It was also a time before the telemarketer's IT department employed specialists. Carter and his two colleagues - boss Mike and part-time student Stefan - therefore handled tasks ranging from programming to support, and everything in between.
Software development
Software development
fromTheregister
3 months ago

New hire fixed a problem so fast, their boss soon quit

Faulty server RAM caused repeated crashes, and a junior admin's log discovery led to vendor‑supplied replacement memory resolving the outages.
Tech industry
fromTheregister
10 months ago

Tech trainee diagnosed PC problem by looking in the trash

A trainee identified gaming as the cause of a slow pharmacy break room PC, resolving a frustrating issue for the pharmacists.
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