#messaging-trends

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Marketing tech
fromBlack Enterprise
2 days ago

What's In The Cards For Customer Communications In 2026?

AI-driven conversational agents will dramatically increase two-way customer interactions, expanding conversation volume and enabling proactive, context-aware outreach by 2026.
Artificial intelligence
fromMiami Herald
5 days ago

What's in the cards for customer communications in 2026?

Conversational AI and autonomous AI agents will dramatically increase two-way messaging and agent-to-agent communication, transforming customer interactions and operational opportunities by 2026.
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