Pax8 wants to enable managed service providers (MSPs) to deliver added value to their customers with agentic AI. The new Agent Store offers a platform for ready-made AI solutions. It should help MSPs transform into Managed Intelligence Providers (MIPs), which we reported on earlier. With the Agent Store, Pax8 says it is introducing the first agentic AI platform specifically designed for the SMB market.
Managed service providers (MSPs) and managed security service providers (MSSPs) are under increasing pressure to deliver strong cybersecurity outcomes in a landscape marked by rising threats and evolving compliance requirements. At the same time, clients want better protection without managing cybersecurity themselves. Service providers must balance these growing demands with the need to work efficiently, deliver consistent results, and scale their offerings.