#network-intelligence

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#ai-customer-care #broadband-service-providers #call-center-automation #zscaler #zdx #end-to-end-visibility
Artificial intelligence
fromTelecompetitor
2 weeks ago

Plume Design to acquire Sweepr in AI-focused deal

Plume Design acquired Sweepr to combine device-level network intelligence with AI-driven customer care, enabling proactive issue resolution, cost reduction, and improved subscriber experience.
Tech industry
fromTechzine Global
3 months ago

Zscaler identifies short- and long-term IT frustrations

Zscaler Digital Experience adds capabilities to provide end-to-end visibility, rapidly detect ISP and path issues, and resolve end-user connectivity and performance problems faster.
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