#refund-dispute tag

My ticket change request is lost in translation. Can I get my $4,352 back from Austrian Airlines?

Agent misinterpreted tour cancellation as ticket cancellation, causing improper refund instead of rebooking; passenger entitled to correction or refund under DOT rules.

E-Commerce

fromwww.mercurynews.com

1 month ago

StubHub promised a refund after an emergency but where's my $2,561?

A company's written or verbal refund promise creates an obligation; inconsistent support and mishandled chargebacks can prevent customers from receiving promised refunds.

fromwww.bbc.com

2 months ago

Room leak refund battle sours 'trip of a lifetime'

"thought the girls were mucking around and they turned off the lights in the bathroom. "I came out and there's buckets in the room and I was like, 'what's happening?' Then there's water dripping through the ceiling."

Travel

Tech industry

fromBusiness Insider

3 months ago

Elon Musk fires back at Sam Altman's posts about trying to cancel a Tesla Roadster order: 'You received a refund within 24 hours'

Elon Musk said Sam Altman received a Tesla Roadster reservation refund within 24 hours after Altman posted screenshots of a bounced refund email.

fromLondon On The Inside

4 months ago

When a Repair Job Makes Things Worse: My Experience With iRepairMan

I took my iPhone 16 Pro to iRepairMan for a screen replacement. On the surface, they seemed legitimate - a slick website, easy booking, quick turnaround. But what happened after the repair tells a different story. Almost immediately, I noticed issues: Brightness wildly inconsistent - sometimes full blast at half slider, sometimes so dim it's almost black. Colours clearly off. The phone running hot and the battery draining much faster than before. In short: the screen replacement made the phone worse, not better.

London

E-Commerce

fromwww.mercurynews.com

4 months ago

Booking.com promised to refund $655 but now it won't!

Booking.com promised a $655 refund after overbooking but failed to pay; keep records, escalate to executives, regulators, or court if necessary.