#rental-car-dispute

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#damage-claim #vehicle-defect #consumer-complaint #cleaning-fees #consumer-protection #vehicle-inspection
Cars
fromwww.mercurynews.com
23 hours ago

I heard noises under my rental car. Now I have a $2,000 bill from National!

Returned a defective rental quickly; the company pursued a $2,000 damage claim without evidence, photos, or explanation despite employee acknowledgment.
fromwww.mercurynews.com
1 month ago

Why did Budget wait 18 days to charge me $450 for dirty' floor mats?

Budget should have inspected the van when you returned it and quickly given you a detailed invoice explaining the $450 fee. Budget's own policy states that its cleaning charges will be reasonable (although it reserves the right to determine what is reasonable). California's Consumer Legal Remedies Act also prohibits deceptive claims, including vague fees. You should've taken photos of the van at pickup and return, even if you thought nothing was wrong,
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