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fromFast Company
5 days ago

Travelers just ranked the best airlines in America and one major carrier slipped badly

Even so, American travelers have taken a liking to foreign carriers, with Emirates, Singapore Airlines, and Qatar Airways topping the ranking of airlines for customer satisfaction. Only two U.S. carriers- Alaska Air and Hawaiian Airlines -made the top 10. Still, the YouGov results, which are based on a survey of more than 23,000 consumers, are yet another feather in the cap for Delta.
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Washington DC
fromThe New Yorker
2 weeks ago

From the Spirit Effect to the Spirit Dilemma

Ultra-discount airlines struggle in the U.S. due to higher costs, regulatory and operational constraints, and weaker demand stability than in Europe.
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