The ERP transformation initiative at West Sussex County Council, led by systems integrator DXC, ballooned to £40 million as independent audits highlighted critical governance failures and cost overruns, reaching 15 times initial estimates. Despite a contract valued at £4 million, by the end of March 2024, DXC had accrued over 50% more than initially contracted. The council's oversight body failed to monitor the project's progress adequately, and repeated internal reviews pointed to ongoing weaknesses in budget management, governance, and risk assessment.
An independent audit revealed that the ERP transformation project for West Sussex County Council faced significant cost escalations and lack of management assurance.
DXC accrued over 50% more than its original contract value while delivering less than half of the project's scheduled term.
Collection
[
|
...
]