A Reuters/Ipsos poll of 4,446 US adults found widespread concern about AI impacts. Seventy-one percent of respondents fear AI will permanently displace an unacceptably high number of American workers. Researchers from Microsoft identified information-processing and communication roles, such as translators and customer service representatives, as most likely to be automated. Industry leaders including Anthropic CEO Dario Amodei, OpenAI CEO Sam Altman, and Amazon CEO Andy Jassy have predicted significant worker displacement from AI tools. To date, tangible job-market impacts have been limited, although recent computer science graduates appear to be facing increased hiring difficulty. Seventy-seven percent expressed worry about political chaos caused by rival states wielding AI.
The survey, which polled 4,446 US adults last week, found that 71% of respondents said they fear that AI will "permanently" displace an unacceptably high number of American workers. The finding follows closely on the heels of a paper published by researchers from Microsoft, which outlined the job categories most likely to be automated by AI, with information-processing and communication roles, like translators and customer service representatives, at the top of the list.
Numerous leading figures in the tech industry, including Anthropic CEO Dario Amodei, OpenAI CEO Sam Altman, and Amazon CEO Andy Jassy have also predicted that the AI tools their companies are working to build could displace a significant number of human workers. Thus far, tangible impacts of AI on the job market have been minimal, with some exceptions;
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