Many companies are integrating generative AI into their workflows, yet there are doubts about whether faster work increases overall productivity. Ramine Tinati from Accenture suggests that merely speeding up tasks leads to employees taking more breaks without added value. True productivity increases come from reinventing work processes. Some companies adopt AI to augment inspection tasks, with reports that AI can help mitigate human error, enhancing productivity overall. The adoption rate of AI varies, particularly in Asia, where some firms do not focus on redesigning work.
If you give employees a tool to do things faster, they do it faster. But are they more productive? Probably not, because they do it faster and then go for coffee breaks.
If you reinvent the work then suddenly those coffee breaks don't become meaningful anymore because you're doing something else.
Companies have, of course, been embracing forms of artificial intelligence to boost productivity for years, even before the release of ChatGPT in late 2022.
AI helped to augment the inspection process to account for possible mistakes from human workers.
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