"At Davos last year, the hype around AI agents was pierced by the shock of DeepSeek's R1 model, which was released during the conference. We'll see if a similar bit of news upends the AI narrative again this year. (There are rumors that DeepSeek is planning to drop another model.) But, barring that, business leaders seem to be less wowed by the hype around AI this year and more concerned with the nitty-gritty of how to implement the technology successfully at scale."
"On Monday, Srini Tallapragada, Salesforce's chief engineering and customer success officer, told me the company is using 'forward deployed engineers' to tighten feedback loops between customers and product teams. Salesforce is also offering pre-built agents, workflows, and playbooks to help customers re-engineer their businesses-and avoid getting stuck in "pilot purgatory." Meanwhile, at a side event in Davos called A Compass for Europe, that focused on how to restore the continent's flagging competitiveness, AI was front-and-center."
U.S. President Donald Trump's planned arrival and a large U.S. delegation dominate the Davos agenda. Conversations at Davos frequently pivot to artificial intelligence when not focused on Trump. DeepSeek's R1 model release last year punctured AI hype, and rumors suggest another DeepSeek model may arrive this year. Business leaders emphasize practical implementation, scaling, and avoiding "pilot purgatory." Salesforce deploys 'forward deployed engineers' and offers pre-built agents, workflows, and playbooks to tighten customer-product feedback and accelerate deployment. European competitiveness discussions favor CEO-led, top-down approaches to prioritize high-value AI use cases. Markets reacted nervously to renewed tariff threats, and SCOTUS developments could affect Trump's leverage regarding Greenland.
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