"Microsoft Office, like many companies in recent months, has slyly turned on an 'opt-out' feature that scrapes your Word and Excel documents to train its internal AI systems," Lawrence said.
"In the M365 apps, we do not use customer data to train LLMs. This setting only enables features requiring internet access like co-authoring a document," Microsoft said.
This marks the latest in a series of spats between big tech firms and customers over alleged AI training policies, with both Slack and Adobe recently caught in the crosshairs over similar features.
Slack said users could opt out if they didn't want their data used in these models though many rallied against the firm and the automatic opt-in nature of the policy.
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