McDonald's is abandoning its AI project with IBM after numerous order errors, like hundreds of unwanted McNuggets, while other fast-food chains are also struggling with AI implementations.
Wendy's AI drive-through system requires 14% human intervention, White Castle's at 10%, showcasing the challenges faced by fast-food chains in adopting AI technologies.
CEOs are pushing for AI adoption to reduce labor costs and appear innovative, though errors still persist in AI systems, raising questions about cost-effectiveness and customer satisfaction.
AI deployment costs are high, and customers, who prefer human interactions, are facing error-prone service in the rush towards AI integration in fast food and other sectors.
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