Boston police commissioner advised contacting local police departments or using local call boxes during the 911 outage for medical or fire-related emergencies.
Boston mayor emphasized reaching out to the nearest authorities during emergencies, ensuring people get necessary assistance, with ongoing efforts to resolve the issue.
Authorities reassured the public that despite the temporary disruption in the 911 system, efforts are being made to inform and assist people during emergencies, particularly with impending heat challenges.
A previous 911 outage in Massachusetts was attributed to CenturyLink outages affecting Verizon customers, highlighting historical issues with emergency services.
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