"As the CEO of a global company , I aim to create a culture built on friendly and trusting challenges. The best business results happen when people are able to challenge themselves and others, including senior leadership. To accomplish that, I take an untraditional approach, hosting "ask me anything" (AMA) sessions with employees. These small group talks help foster trust and ultimately benefit the company."
"During 15-hour sessions, women told me about the impact having a child had on their careers and the micro-aggressions they experienced at work. I heard information I wouldn't otherwise have had as a CEO. It helped me understand the issue a lot better and formulate a plan to fix it. I think it was helpful for the staff to feel that I was really listening to them."
David Shelley, CEO of Hachette Book Group and Hachette UK, hosts small-group ask-me-anything (AMA) sessions to foster trust and encourage candid challenge across levels. He began the practice after the UK required publication of gender pay gap data, which revealed poor results and prompted frank conversations about childcare impacts and micro-aggressions. The sessions provided direct information he otherwise lacked, informed remediation plans, and signaled active listening. Shelley brought the format to New York to rebuild trust during leadership transition, using AMAs whenever major business issues arise to surface concerns, promote transparency, and produce actionable plans.
Read at Business Insider
Unable to calculate read time
Collection
[
|
...
]