
""I hired someone who's CV was two lines. Their experience was zero," Bartlett explained in a recent LinkedIn post. "Much of the reason why I gave her the job was because: She thanked the security guard by name on the way into the building." She continued to prove herself during the hiring process in seemingly small ways too-and those acts of humility got her the job, not her credentials."
""When she didn't know something, in the interview she said 'I don't know that yet, but here's how I'd figure it out,'" Bartlett explained. "After the interview she went and self-taught herself the answer she didn't know, and emailed it to me within hours." The founder took a chance on the experience-less candidate, and it didn't take long to pay off; Bartlett said that six months later, she has proved herself as one of the best hires he's ever made."
""Fifteen years of hiring has taught me that culture fit and character is MUCH harder to hire than experience, skills or education.""
A candidate with almost no formal experience secured a role by demonstrating gratitude, humility, and a willingness to learn. The candidate thanked a security guard by name, admitted knowledge gaps while proposing how to solve them, quickly self-taught missing information after the interview, and followed up within hours. Within six months the hire became one of the most effective team members. Employers increasingly prioritize culture fit, character, work ethic, and human skills over degrees and résumé pedigree when making hiring decisions.
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