Merging companies was a major milestone for us. We were eager to leverage the combined capabilities of both organizations to introduce more products and services to our clients and prospects that were certain to increase revenue and cement us as a major force to be reckoned with in the market.
From the outset, it was clear to me that the team members coming over from the acquired company were accustomed to a less structured environment. I also sensed that they worried about feeling unheard and undervalued within the new company as they were newcomers.
We facilitated this through being open and transparent in all our communication. We conducted detailed interviews, listened to every team member's concerns and put everything on the table to find solutions that addressed their needs.
By identifying potential areas of friction early, we addressed them proactively and ensured a smoother integration process. We also provided routine updates and solutions to new team members' concerns as we made progress so they could see true action was being taken.
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