"Many leaders mistake being "nice" for being effective, avoiding hard conversations and decisions in ways that ultimately undermine organizational performance."
"Being "good" instead requires clear accountability, candid feedback, disciplined decisions about roles and retention, and sustained strategic focus."
"Organizations that engage in these activities see stronger engagement, growth, and lasting impact."
Many leaders prioritize being liked and therefore avoid hard conversations and difficult decisions, which undermines organizational performance. Being good requires establishing clear accountability, delivering candid feedback, making disciplined decisions about roles and retention, and maintaining sustained strategic focus. Clear accountability sets expectations and ensures follow-through. Candid feedback surfaces problems early and improves individual and team performance. Disciplined role and retention decisions align talent with organizational needs. Sustained strategic focus concentrates resources on priorities and reduces drift. Organizations that consistently apply these practices achieve stronger engagement, faster growth, and more lasting impact.
Read at Harvard Business Review
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