Dan Amos, the longtime CEO of Aflac, shares insights from his daily routine while managing the company’s extensive global operations. He stresses the crucial nature of work-life balance, even as he maintains availability 24/7 for business needs. Amos highlights the importance of Aflac's relationship with Japan, which constitutes 70% of the company's business, providing strong foundations for decision-making and operational success. He outlines his typical day, starting with early calls to Japan, reflecting his commitment to listening and connecting with various stakeholders in the company.
My primary role is listening to and connecting with people - customers, shareholders, institutions, the community, and my employees. Work-life balance is essential, but in my position, I have to be available around the clock.
Working with Japan, which accounts for 70% of our business, has taught me the value of listening and thorough preparation. Our colleagues' attention to detail has improved our decision-making process and strengthened our global operations.
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