"Footage uploaded to social media paints a partial picture of the chaos. One dashcam video shows a driver passing at least 16 of Baidu's Apollo Go robotaxis that stopped in the road in the span of 90 minutes, according to the magazine's reporting, congesting traffic."
"For passengers, the experience was no less chaotic. One told Wired she was stuck in a Baidu robotaxi with two friends for 90 minutes on the night of the outage, and described their frustrating attempts to reach customer support."
"The car, according to the passenger, stopped four to five times before finally parking in front of an intersection that, fortunately, wasn't busy. A screen in the car told them to stay put because a company rep would come by 'in five minutes,' but when no one came, they spent another half hour trying to reach customer support."
"Other passengers fumed about similar experiences on RedNote, with one complaining that pressing the robotaxi app's 'SOS button' was ineffective."
A significant system failure in Wuhan, China, resulted in over a hundred Baidu robotaxis becoming stranded in traffic, including on highways. Footage showed numerous robotaxis halted, leading to congestion and at least three reported crashes. Passengers experienced frustration, with one individual stuck for 90 minutes and struggling to reach customer support. The robotaxi app's SOS button was ineffective, prompting some passengers to exit the vehicle and seek alternative transportation after receiving no assistance.
Read at Futurism
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