"Starting this July, all of its U.S. hourly workers, including baristas and shift supervisors, can make up to an additional $300 each quarter-amounting to $1,200 a year-when their stores meet or exceed sales, operational, and customer service goals."
"Under the new policy rolling out this summer, customers will also be able to tip when paying with a credit card for mobile orders and when scanning and paying at the register."
"Thanks to the new bonus and tipping incentives, Starbucks estimates that eligible U.S. employees will earn 5% to 8% more than what they earn today."
"The new incentive rewards program recognizes partners for the progress they make possible, adding that the cost of the bonuses should be offset by improvements to coffeehouse performance and operations, and the customer experience."
Starbucks is expanding financial incentives for its U.S. hourly workers, including baristas, by introducing bonuses and new tipping options. Starting in July, eligible employees can earn up to $300 quarterly, totaling $1,200 annually, based on store performance. New tipping methods will allow customers to tip baristas during mobile orders and at the register. The company anticipates that these changes will increase employee earnings by 5% to 8%. Paychecks will be issued weekly, with the first bonus payout expected in the fall.
Read at Fortune
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