Most airline employees assure that concerns over airline coffee hygiene are overstated; what truly matters is the brand served, such as Dunkin' at JetBlue.
Since 2006, JetBlue has served Dunkin' coffee on flights, responding to passengers' demand for improved in-flight beverage options, which notably included coffee.
JetBlue found in a pre-partnership survey that over a third of passengers felt airline coffee was inferior to home-brewed, motivating their decision to improve.
Dunkin' has set an industry standard for quality in onboard beverage service, elevating JetBlue's coffee offering and enhancing customer satisfaction in air travel.
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