Airlines canceled about 3,400 flights in the United States on Friday, a record-breaking day surpassing a previous high of almost 3,200 cancellations due to winter storms. However, cancellations reduced significantly on Saturday, with only about 1,000 flights canceled, notably affecting Delta Air Lines and United Airlines, with efforts in place to restore operations swiftly.
The tech outage stemmed from a flawed software update by CrowdStrike, causing disruptions in various airline systems like flight weight calculations, customer check-ins, boarding passes, and call center operations. Airlines like Delta worked diligently to reinstate flight crews and aircraft positions, with some carriers offering fee waivers and refunds to affected travelers.
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