Berlin-based Parloa, an innovator in Agentic AI aimed at enhancing customer experiences, has raised $120M in Series C funding, achieving a valuation of $1B. Led by Durable Capital Partners, Altimeter Capital, and others, this investment will facilitate Parloa's expansion in North America and Europe while enhancing its AI Agent Management Platform. CEO Malte Kosub notes this funding is critical for scaling their innovative solutions, enabling businesses to better interact with customers through advanced AI technology.
We chose to invest in Parloa because the company is uniquely positioned to lead this next wave of customer experience innovation and transform this rapidly growing market.
They're not just streamlining customer service-they're elevating the entire customer experience. We're excited to be doubling down on Parloa to help brands deliver faster, smarter, and more human interactions at scale.
This new funding accelerates our mission to expand the category-defining AI Agent Management Platform for enterprises.
Parloa offers an AI Agent Management Platform that helps businesses create, test, and launch many skilled AI agents.
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