The article discusses the challenges faced by novice designers using complex design tools like Figma, where overwhelming interfaces can lead to confusion and frustration. It emphasizes the need for an improved onboarding experience that prioritizes guided discovery over unstructured learning. Instead of a cluttered interface, a gamified approach could enhance confidence and engagement by gradually introducing features and celebrating user achievements. The current onboarding process, which relies mainly on brief tutorials and tooltips, often fails to offer the structured learning path necessary for effective use of the platform.
Instead of a blank slate and an overwhelming toolbar, novice designers could follow a structured, gamified learning path that builds confidence while keeping the sense of discovery alive.
Figma's current onboarding process primarily relies on a short introductory tour, fundamental tutorials, in-app tooltips, and the Figma community, which can leave new designers frustrated.
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