Success doesn’t come from haphazard action. It stems from a deliberate focus on the right metrics, the right customers, and the right strategies.
Metrics like net dollar retention or NDR, gross dollar retention or GDR, and the LTV-to-CAC ratio tell the story of your company's health in ways that surface-level revenue reports cannot.
Real-time visibility into these metrics allows you to diagnose issues early and implement course corrections before they metastasize into larger problems.
If churn data suggests disengagement, it might be time to enhance your cross-selling efforts. By offering a personalized package that aligns with their needs, you deepen their connection.
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