""This department was built for 20,000 and we're seeing 60,000-70,000 patients per year," Dr. Erin O'Connor stated, highlighting the significant strain on resources due to rising patient volumes."
""We've made a number of adjustments to try to ensure that people are not waiting a long time, but it sometimes does outstrip our resources," O'Connor explained, emphasizing the challenges faced by the emergency department."
""So they would leave here today, and we would say 'you have an appointment tomorrow at 3:00 p.m. and further testing will be done at that time,'" O'Connor described the rapid follow-up process aimed at improving patient care and efficiency."
Toronto General Hospital's emergency department is experiencing increasing patient volumes, seeing 60,000-70,000 patients annually, far exceeding its design capacity of 20,000. The complexity of cases results in longer patient stays. The downtown location presents unique challenges, particularly related to mental health and homelessness. To manage these pressures, the hospital has implemented various strategies, including partnerships with other healthcare facilities and rapid follow-up appointments to reduce overnight stays. Care pathways are being developed to streamline patient management and improve overall efficiency in the emergency department.
Read at www.cbc.ca
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