Over 10,000 users have reported internet issues with Community Fibre, a broadband provider serving over 1.3 million homes and 185,000 businesses in London. While the firm has acknowledged the disruption and noted that engineers are working to resolve the problem, they have not provided details on its cause. Users are expressing frustration on social media due to communication failures and prolonged outages, affecting remote work capabilities. Customers are requesting better communication and updates about the situation as they deal with significant service interruptions.
Some customers may be experiencing disruption to their service. Our engineers are aware of this issue and working on a solution as their top priority.
Would be useful Community Fibre letting your customers know if there is a major outage. Reset router three times in last half hour thinking it is me.
No internet for the last 2hrs 45 mins, for the first time since I joined Community Fibre they're down with no way to contact them.
Give me my internet back as a random act of functionality.
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