As I took a step to get on to the tube train I suddenly felt both my feet disappearing down the gap. In an instant my body had been propelled forward into the carriage and I was face down on the floor.
Whenever you step into a tube station in London you hear the tannoy warn people to mind the gap. But too often there are no staff members to actually help you if, like me, you cannot see.
Some of our platforms are death traps. The gap between the walkway and train is huge and they are unsafe for everyone, but particularly for blind people.
We were extremely sorry that Lord Blunkett was injured on our network. We have written to, and will be meeting with him to discuss how we could have managed the incident better.
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